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Get in touch with us

We'd love to hear from you

Appointment Hours

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8.30 am - 5 pm

8.30 am - 5 pm

8.30 am - 5 pm

8.30 am - 5 pm

8.30 am - 5 pm

Closed

Closed

Contact Details

​Address:
62 Denison Street, Hamilton East, NSW, 2303
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Phone: 02 4946 6000 
Fax: 02 4996 4038

Email: reception@newcastlegp.com.au

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Our Practice is open 5 days a week.

Our switchboard is available to take calls Monday to Friday 8:00am - 5.00pm.

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After Hours Assistance

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Our after hours provider is National Home Doctor Service – 13 SICK

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If you need a doctor after hours please ring 13 7425

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Always ring an Ambulance on OOO in an emergency

Complaints or Feedback

Although we try our best it is inevitable that from time to time a patient may have a complaint about our services. This feedback is very important to us as it alerts us to problems with the service we are providing and drives us to find a better way of doing things.

If you have any suggestions, ideas or would like to make a complaint, you can either:

 

  • Contact the surgery and ask for the Practice Manager

  • Email the Practice

  • Let our reception staff know

  • Write us a letter

  • Place your suggestions into our suggestion box

 

We generally respond to all complaints by contacting you by phone and following up with a written letter.

However, if you would like to take your complaint further and speak to an external body, you can contact:

 

NSW Health Care Complaints Commission

Locked Bag 18

Strawberry Hills 2012

Telephone 1800 043 159

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